Intervention to Telehealth and Text to Improve Engagement in Care (i2TEC) is an evidence-informed intervention with the goal of improving HIV care engagement and viral suppression among people with HIV who are not consistently in care. i2TEC leverages technology to address mental health and substance use challenges as well as other personal barriers to care engagement. Designed as a short-term intervention, i2TEC works by increasing the readiness of people to resume consistent routine HIV care.
Clients of i2TEC participate in 12 brief telehealth counseling sessions based on a biopsychosocial assessment and tailored to the client’s needs and interests. The sessions combine psychoeducation, health education, motivational interviewing, and problem-solving therapy. Between sessions, clients and counselors engage in text messaging consisting of appointment reminders, goal check-ins, session rating questions, and the sharing of relevant resources.
i2TEC Implementation Toolkit Materials
- i2TEC Toolkit Overview Video: This short video gives a brief overview of the i2TEC intervention and the resources available for adaptation. Closed captioning is included.
- i2TEC Implementation Guide: This guide provides activities, tools, and resources for planning and implementing i2TEC within HIV care and service organizations. It also highlights key findings and lessons learned from implementing i2TEC in Ryan White HIV/AIDS Program-funded organizations.
- i2TEC Counselor’s Facilitation Manual: This facilitation manual consists of checklists, scripts, and content areas to be used for each of the i2TEC counseling sessions.
- i2TEC Training Videos: These training videos explain the intervention’s guiding principles and framework as well as how to structure and deliver the intervention.
- i2TEC Sample One-Pager: This document is an editable one-page description of i2TEC that can be used for internal referrals.
- i2TEC Go Live Worksheet: This practical worksheet helps organizations carry out the intervention’s planning activities and monitor progress in meeting implementation goals.
- i2TEC Demonstration Video: This video shows a dramatization of delivering the intervention with a client. Closed captioning is included.
- i2TEC Learning Module: This interactive training module uses videos, knowledge checks, and informational slides to reinforce understanding of the intervention’s core elements.
- i2TEC Recruitment Materials: The recruitment materials include a palm card, small and large digital flyers for social media, and small and large posters for client outreach and enrollment. There is also a resource on how to customize the palm card, social media flyers, and posters.
Contacts
Recipient Contacts
Milo Dorfman, MS
The Fenway Institute
MDorfman@fenwayhealth.org
Janet Myers, PhD, MPH
Division of Prevention Science, University of California, San Francisco (UCSF)
Center for AIDS Prevention Studies (CAPS), UCSF Prevention Research Center
Janet.Myers@UCSF.edu
HRSA Contacts
Tracy L. McClair Sangster, MSPH
Health Scientist, Division of Policy and Data, HIV/AIDS Bureau
Health Resources and Services Administration
U.S. Department of Health and Human Services
tsangster@hrsa.gov
Son Phan, MD, MPH
Health Scientist, Division of Policy and Data, HIV/AIDS Bureau
Health Resources and Services Administration
U.S. Department of Health and Human Services
sphan@hrsa.gov
Funding
Funding Mechanism: Cooperative Agreement
Recipient Organization: Fenway Community Health Center, Inc. (Coordinating Center for Technical Assistance); University of California, San Francisco (Evaluation Center)
Grant number: U90HA42153; U90HA42154
Project Period: August 1, 2021 – July 31, 2026 (with NCE period)
