The three technical assistance (TA) provider organizations outlined in the sections below are available to assist with RWHAP data management and submissions for the following reports. More information on each report can be found on the HRSA Recipient Resources page.
- Ryan White Services Report (RSR)
- AIDS Drug Assistance Program (ADAP) Data Report (ADR)
- Dental Services Report (DSR)
- HIV Quality Measures Module (HIVQM)
- Regional & National AIDS Education Training Centers (AETC)
- Program Terms Report (PTR)/Allocations and Expenditures
- Ending the HIV Epidemic (EHE) Tri-Annual Report
- Grants Contract Management System (GCMS)
For a quick reference, a one-page TA brochure provides additional details on each TA provider organization, including their frequently answered questions, which reports they support, and their contact information: RWHAP TA Brochure
Ryan White Data Support Team (DSAS)
The Ryan White Data Support team provides support for questions related to data report content and submission data validations, and interpretation of the instruction manuals and HRSA HAB’s reporting requirements. DSAS also supplies Providers’ registration code and the GUID code. DSAS can explain the relationship between the HRSA HAB, the recipient, and the provider.
Resources: DSAS writes and updates the manuals for the reports. DSAS also delivers some webinars and hosts and delivers some others. DSAS also provides the providers’ registration and GUID codes.
Reports Supported: RSR, ADR, AETC, EHE-Triannual Report, HIVQM, PTR/Allocations Report, Expenditures Report, GCMS, and DSR
How to Request TA:
Phone: 1-888-640-9356
Hours: 10am-6:30pm ET, M-F
Email: RyanWhiteDataSupport@wrma.com
Data Integration, Systems and Quality Team
The DISQ Team aims to enhance the completeness, accuracy, and consistency of RWHAP client-level data through capacity building, training and technical assistance (TA) for recipients and providers. DISQ also supports recipients and providers in understanding reporting requirements and best practices in data management collection, mapping, integration, quality, and effective use throughout the year.
Resources: DISQ offers free capacity building, training, individualized and group based TA, webinars, and ready-to-use resources to help your team submit complete, accurate, and consistent client-level data. Resources include:
- In Focus Guides
- TRAX supporting resources and manuals
- Reporting guides and templates
- E-learning modules and training videos
- Webinar recording archives
Please reach out to DISQ at data.ta@caiglobal.org for more information on any of our resources and access to our webinar/events calendar.
Reports Supported: RSR, ADR, AETC, EHE, HIVQM
How to Request TA:
Email: Data.TA@caiglobal.org or submit a TA Request Form
Listserv Signup: https://cairegistration.formstack.com/forms/disq_ta_email_sign_up_form
jProg
jProg develops and supports CAREWare, a HRSA-funded software application that is freely distributed for use by Ryan White HIV/AIDS Program recipients and providers to support data collection and reporting, including ADAP and Ending the HIV Epidemic (EHE) activities.
Reports Supported: RSR, ADR, EHE, HIVQM
How to Request TA:
The CAREWare Help Desk open hours are:
Hours: 12-5pm ET (Mon-Wed-Fri) and 10:30-6:30pm ET (Tue-Thu)
Phone: 877-CWHELP1 or 877-294-3571
Email: cwhelp@jprog.com
Listserv Signup: https://list.nih.gov/cgi-bin/wa.exe?SUBED1=CAREWARE&A=1
Contacts
Project Contacts
RWHAP Data Support
1-888-640-9356
RyanWhiteDataSupport@wrma.com
DISQ Team
CAI
data.ta@caiglobal.org
jProg
1-877-294-3571
cwhelp@jprog.com
HRSA Contacts
Kwasi Apraku-Gyau
Project Officer
kaprakugyau@hrsa.gov
Funding
| DSAS | DISQ | jProg | |
|---|---|---|---|
| Funding Mechanism: | Contract | Cooperative Agreement | Contract |
| Recipient Organization: | WRMA | CAI | Jeff Murray’s Programming Shop, Inc.
DBA/Trade Name: jProg |

